Clear Direction. Reliable Soultions.
Your Neighborhood Tech Partner
Reliable help for your home and small office technology.
Get in Touch
Clear, reliable support when you need it
Call or Text: (727)283-5361
Email: [email protected]
Services
Home User Tech Support
- Device setup
- Wi‑Fi troubleshooting
- Printer setup
- Smart home devices
- Email & software help
Cybersecurity & Safety
- Malware removal
- Device hardening
- Password & account security
- Parental controls
- Home network security checks
Data & Backup Services
- Backup setup
- Data transfer
- External drive setup
- Basic data recovery
Networking & Internet
- Home network setup
- Mesh Wi‑Fi installation
- Router replacement
- Speed optimization
Small Business Support
- Office network setup
- Workstation setup
- Shared devices
- Basic cybersecurity
- Backup solutions
Pricing
Transparent, Flat-Rate Pricing
At NorthStar Tech Solutions, we believe in clarity and fairness. That is why we offer upfront, flat-rate pricing—so you know exactly what you’ll pay before any work begins. No upselling. No pressure. Just honest tech support.
Standard Service Call
Most service calls are covered under a $120 flat rate, regardless of how long the repair or service takes. This ensures you get reliable, thorough support without worrying about hourly charges or unexpected fees.
Additional Services
If you request additional work beyond the original issue, those services will be billed at a flat rate of $80 per hour. This keeps pricing consistent and fair while allowing flexibility for expanded support.
Custom or Complex Requests
If a flat-rate price cannot be determined during the initial phone call or text, we will provide a clear quote before any work is performed. You will always have full visibility into your costs.
NorthStar Tech Solutions stands for Clear Direction. Reliable Solutions. — and that includes how we price our services.
About Us
Clear Direction. Reliable Solutions.
My name is Bryan, and I’m the founder of NorthStar Tech Solutions, a home‑user and small‑business IT support service built on clarity, trust, and calm problem‑solving.
Technology has always been a part of my life — not just as a tool, but as something I genuinely enjoy understanding, fixing, and teaching. Before launching NorthStar, I spent years working in education as a special education teacher and IEP case manager, where I learned how to break down complex problems, support people with patience, and communicate clearly under pressure. Those same skills now shape the way I approach tech support: calm, steady, and focused on helping people feel confident instead of overwhelmed.
My Professional Background & Certifications
I’ve spent years building a strong foundation in IT and cybersecurity, earning industry‑recognized certifications including:
• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• ISC2 Certified in Cybersecurity (CC)
• Cyber Defense Professional Certification (University of Central Florida)
These certifications reflect my commitment to doing things the right way — with professionalism, security, and best practices at the center of every service I provide.
Why I Started NorthStar Tech Solutions
I created NorthStar for one simple reason:
People deserve tech support that feels honest, calm, and reliable.
Too many families and small businesses feel stressed, confused, or taken advantage of when dealing with technology issues. I wanted to build a service that does the opposite — one that:
• explains things clearly
• offers transparent, flat‑rate pricing
• treats people with respect
• solves problems without rushing
• brings peace of mind into the home or office
NorthStar is built to be the kind of tech support I’d want for my own family.
The Meaning Behind the Name
The name NorthStar is deeply personal.
My father was both a wilderness explorer and an IT professional — a rare combination of curiosity, resilience, and technical skill. He taught me how to navigate challenges, stay calm under pressure, and always find my way forward. Naming the business NorthStar honors his memory and the guidance he gave me.
Just like the North Star has guided travelers for generations, my goal is to provide clear direction and reliable solutions for the people I serve.
My Mission
NorthStar Tech Solutions exists to bring clarity, trust, and calm expertise to everyday technology. Whether I’m helping a family set up a new device, securing a home network, or supporting a small business, my mission is simple:
Make technology feel easy, safe, and stress‑free.
— Bryan Wasserman, founder of NorthStar Tech Solutions